No matter how efficient your company is, the customer will only ever see the finished result. Your processes may be the most efficient and professional that the world has ever seen, but no customer will ever get to see them. They may experience a polite and courteous member of staff on the phone, but if the final product they receive isnt up to scratch then this will be swiftly forgotten.
The problem is, very few companies do literally every single aspect of logistics from initiation to delivery, instead entrusting the final phase of delivery to some form of delivery company. The problem here is, you really have no idea how safe or efficient this service will be and what was sent out quickly and in perfect condition may arrive at its destination late and damaged. At RT Page we track your deliveries and deal with any problems that may arise.
The delivery is the final phase in the production process and one that is just as important as every other. Therefore, when sending out goods, if you want a product and service that is reflective of your own great service, then you need to ensure you have the right company delivering the goods for you.
Using large multi-national delivery agents may seem like the most sensible way, but if something goes wrong, then rectifying the issue is often nearly impossible. Instead, it is better to opt for local transport, or even better a local company offering pick and pack services. Pick and pack offers a full service that saves you time as well as ensuring the item arrives on time and in order.
For those companies, getting transport is your best bet, as they will have an immediate face and will they be striving for great customer service. So if youre a UK based company, choose RT Page of West Sussex for your transport needs to ensure it arrives on time and in order.